ZOHO is a software publisher of cloud based Customer Relationship Management (CRM) software and an online office suite containing over 25 online applications including word processing, spreadsheets, presentations, databases, note-taking, wikis, project management, invoicing and other productivity applications.
ZOHO Corporation manages three divisions—WebNMS, which serves the needs of original equipment manufacturers (OEMs); ManageEngine, which delivers enterprise IT management; and Zoho.com, which delivers on-line business, productivity and collaboration applications.
Zoho headquarters is in Pleasanton, CA with additional offices in Austin, New Jersey, London, Tokyo and Beijing. Software development resides in Chennai, India. ZOHO is a tightly held privately owned company employing over 1,000 staff.
AdventNet was founded in 1996 in large part to develop an IT management product portfolio of platform solutions such as database search, information security and test-automation products.
Zoho Office Suite was launched September 2005 as a word processor. The company designed the software to model an online application that would rival Microsoft office.
Zoho CRM was released in June 2006—and the initial release included sales force automation (SFA), marketing and customer service. There was also an order management capability which supported quotes, orders and invoices.
In April 2008, Zoho launched Zoho CRM Enterprise Edition. The enhanced CRM software version included role-based security permissions, improvements to product customisation, more data management tools, multi-language support (initially 11 languages), SSL support for Professional and Enterprise Versions and integration with other online applications such as Zoho Sheet.
Zoho currently states it has over 7 million users worldwide. Customers are diversified, however, the majority are small to medium businesses. A few Zoho customer marquee names include 3com, Cisco, Citrix, Lockheed Martin, Motorola, Nokia, Qualcomm, Siemans, and Sony Ericsson.